Privacy Policy

At DOC Healing, we respect and value your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, use our services, or purchase our products.

  1. Information We Collect

    We may collect the following types of personal information:

    We may collect the following types of personal information: Contact Information: Name, email address, phone number, and mailing address.
    Payment Information: Credit card details and billing information for purchases.
    Usage Data: Information about how you interact with our website and services (e.g., pages visited, time spent, and links clicked).
    Communications: Messages or inquiries you send to us, including feedback and support requests.

  2. How We Use Your Information

    We use your personal information for the following purposes:

    To Process Orders: To fulfill and deliver products and services you purchase from us.
    Customer Support: To respond to your inquiries and provide customer service.
    Marketing: To send you newsletters, promotions, and updates about our products and services, with your consent.
    Website Improvement: To analyze website performance and improve user experience.

  3. How We Protect Your Information

    We implement security measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

  4. Sharing of Personal Information

    We do not sell or rent your personal information to third parties. We may share your information with trusted third parties, such as payment processors and delivery services, to facilitate your orders. We may also share information if required by law or to protect the rights and safety of DOC Healing or others.

  5. Your Rights

    You have the right to access, correct, or request the deletion of your personal information. You can also opt-out of receiving marketing communications by following the unsubscribe instructions in our emails or contacting us directly.

  6. Cookies and Tracking Technologies

    We may use cookies and similar tracking technologies to enhance your browsing experience, understand user behavior, and analyze traffic. You can control the use of cookies through your browser settings.

  7. Changes to this Privacy Policy

    We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically.

  8. Contact Us

    If you have any questions about this Privacy Policy or your personal information, please contact us at:

    Email: [email protected]
    Address: DOC Healing, 16-2, Jalan Bandar 15, Pusat Bandar Puchong, 47100 Puchong, Selangor, Malaysia.

By using our website and services, you agree to the terms of this Privacy Policy.